Terms Of Service

OVERVIEW

Eloory Private Limited, a company incorporated under the Companies Act, 2013 and having its registered office at [Insert Registered Address] (hereinafter referred to as “Eloory”, “we”, “us” or “our”) provides access to its website https://eloory.com/ (“Website”) and related services to users (“User”, “you”, “your”).

This Website is operated by Eloory. Throughout the site, the terms “we”, “us” and “our” refer to Eloory. Eloory offers this Website, including all information, tools and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our Website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the Website, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services.

Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

  • By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

  • You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction (including copyright laws).

  • You must not transmit any destructive code (worms, viruses, malware).

  • A breach of any Terms may result in immediate termination of Services.

SECTION 2 - GENERAL CONDITIONS

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Content (excluding payment data) may be transferred unencrypted over networks. Payment information is always encrypted.

  • You agree not to copy, sell, resell or exploit any part of the Service without written permission.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

  • Eloory is not responsible if information made available is inaccurate or outdated.

  • Material is for general use only and should not be the sole basis for decisions.

  • We reserve the right to modify Website content at any time.

SECTION 4 - MODIFICATIONS TO SERVICE AND PRICES

  • Prices of products are subject to change without notice.

  • We may modify or discontinue the Service at any time without liability.

SECTION 5 - PRODUCTS OR SERVICES

  • Certain products may be available exclusively online.

  • Products may have limited quantities and are subject to our Return & Refund Policy.

  • We do not guarantee accuracy of color display on screens.

  • We may restrict sales by person, geography, or jurisdiction.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

  • We may refuse or limit any order at our discretion.

  • You must provide current, complete and accurate purchase and account information.

  • Please review our Refund & Return Policy for details.

SECTION 7 - OPTIONAL TOOLS

  • We may provide access to third-party tools “as is” without warranty.

  • Any use of such tools is at your own risk.

SECTION 8 - THIRD-PARTY LINKS

  • Our site may contain links to third-party websites.

  • We are not liable for any harm from third-party content, products, or services.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

  • Any comments you submit may be used by Eloory without restriction.

  • We may remove unlawful or objectionable content at our discretion.

  • You may not use a false identity or misleading email.

SECTION 10 - PERSONAL INFORMATION

  • Submission of personal information is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

  • We reserve the right to correct errors in product descriptions, pricing, promotions, or availability without notice.

SECTION 12 - PROHIBITED USES

You may not use the Website for:

  • Unlawful purposes.

  • Violating intellectual property rights.

  • Uploading malicious code.

  • Harassment, abuse, defamation, or discrimination.

  • Spamming, phishing, scraping, or immoral purposes.

Violation may result in termination of Services.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

  • Eloory does not guarantee uninterrupted or error-free service.

  • Products and services are provided “as is” and “as available.”

  • We are not liable for indirect, incidental, or consequential damages.

SECTION 14 - INDEMNIFICATION

You agree to indemnify Eloory, its affiliates, officers, employees, and partners from any claims arising out of your breach of these Terms.

SECTION 15 - SEVERABILITY

If any provision is deemed unlawful or unenforceable, the remainder of the Terms will continue in effect.

SECTION 16 - TERMINATION

These Terms remain effective until terminated by either party. Eloory may suspend or terminate your access at any time without notice for violation of Terms.

SECTION 17 - ENTIRE AGREEMENT

These Terms, along with our policies, constitute the entire agreement between you and Eloory.

SECTION 18 - GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of India.

SECTION 19 - CHANGES TO TERMS

We reserve the right to update or replace these Terms by posting changes on our Website. Continued use of our Services implies acceptance.

SECTION 20 - CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:
📧 support@eloory.com

SECTION 21 - GRIEVANCE OFFICER

Users can contact the Grievance Officer, Archana, via email at help@eloory.com.
All complaints will be acknowledged within 48 working hours and resolved within 15 working days.