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This privacy policy (“Privacy Policy”) governs the use of information by Eloory Lifestyle Private Limited, a company incorporated under the Companies Act, 2013 and having its registered office at [Insert Eloory Registered Address] (hereinafter referred to as “Eloory”, “we”, “our” or “us”) that is obtained through the use of its website https://eloory.com/ (“Website”) by the users (“User” or “you”).
We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information-gathering and dissemination practices.
By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Website.
By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
We, Eloory, the creator of this Privacy Policy, ensure our firm commitment to your privacy and the protection of your information. To provide uninterrupted services, we may collect and, in some circumstances, disclose information about you. To better protect your privacy, we explain our practices and the choices you can make about the way your information is collected and used.
If you have any questions or concerns regarding this Privacy Policy, you should contact our Customer Support Desk at +91 [Insert Eloory Helpline Number] or write to us at help@eloory.com.
When you use our Website, we collect and store personal information that you provide from time to time. Our primary goal is to provide you with a safe, efficient, and customized experience. This helps us offer services and features tailored to your needs.
You can browse the Website without telling us who you are or revealing any personal details.
Once you share your information, you are not anonymous to us.
We may automatically track certain information about your browsing behavior on our Website to analyze demographics, interests, and user activity.
If you choose to purchase from us, we collect billing details, payment instrument details, and transaction information.
If you communicate with us via email, WhatsApp, or letters, we may store such correspondence for customer support and legal purposes.
We also use “cookies” and other tracking technologies for personalization, session management, and targeted marketing.
We use your personal information to:
Provide, operate, and improve our services.
Process orders, payments, and deliveries.
Resolve disputes and troubleshoot problems.
Send promotional emails, offers, and updates (with opt-out options).
Detect and protect against error, fraud, and other criminal activity.
Improve your shopping experience through personalization.
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
External Service Providers: Logistics partners, payment gateways, and third-party vendors engaged in delivering services.
Legal Compliance: To comply with applicable laws, regulations, or legal processes.
Corporate Transactions: In case of merger, acquisition, or restructuring of Eloory.
Fraud & Security: To prevent unlawful activities and protect our rights and other users.
Our Website uses cookies to enhance your browsing experience. These small files help us recognize you, save preferences, and provide personalized recommendations. You may disable cookies through your browser, but certain features of the Website may not function properly.
Our Website may contain links to third-party websites. Eloory is not responsible for the privacy practices or content of such websites. Please review their privacy policies when you visit them.
We treat your data as an asset to be protected and adopt reasonable security measures to safeguard your personal information against unauthorized access, alteration, or disclosure. However, no system is completely secure, and you agree to use the Website at your own risk.
You may review, correct, or update your information at any time by accessing your account.
You may withdraw consent for processing your information by contacting us at help@eloory.com.
Withdrawal of consent may limit our ability to provide certain services to you.
We reserve the right to update this Privacy Policy at any time without prior notice. Changes will be posted on this page, and your continued use of the Website signifies your acceptance of such changes.
In accordance with the Information Technology Act, 2000 and rules made thereunder, the details of the Grievance Officer are as follows:
Name: [Insert Name]
Email: help@eloory.com
Phone: +91 [Insert Helpline Number]
While we are committed to protecting your privacy, you acknowledge that no system is immune from breaches, and you agree to use our Website at your own risk.
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